SPI Announces the Release of Solution Selling® Messenger™


Patented Process and Technology Automatically Generates
Sales Ready Messaging and Solution Selling® Job Aids


CHARLOTTE, N.C., March 25, 2010 – Sales Performance International, a leading sales training and performance improvement firm, announced today the release of Solution Selling® Messenger, a revolutionary web-enabled messaging and sales enablement technology that helps companies with complex products and services align their strategic positioning, marketing messages, and selling conversations. Solution Selling® Messenger™ was developed in collaboration with Bob Schmonsees, renowned marketing expert and author of Escaping the Black Hole. Solution Selling® Messenger™ incorporates the patented Value Mapping™ process, developed by Mr. Schmonsees, into a simple secure web site that allows marketing professionals to create more customer relevant messaging and generate just-in-time strategic sales tools that make sales professionals situationally fluent for virtually any business issue relevant to their target customers.

Solution Selling® Messenger™ also provides the ability to graphically represent the concepts of Generic Value and Differentiated Value for a company’s offerings through Visual Value Maps™. This ability allows salespeople to visually communicate a clear value and differentiation vision from the customer’s perspective.

According to Barry Trailer, CSO Insights, “Our research data shows that the number one sales initiative (46% of respondents) for 2010 is revising/enhancing lead generation programs. This means marketing as well as sales has to get a lot better at convincing the buyer that they understand their business problem and how to fix it. Solution Selling® Messenger’s Visual Value Map™ capability may be just the tool to get you started. It graphically portrays the alignment between the customer’s problem and its causes to your solution’s capabilities and differentiation so you can focus on improving the 20% of messaging that drives 80% of buyers to the next step. They say a picture is worth a thousand words. Visual Value Maps™ provide this kind of clarity and insight that will improve your lead generation as well as your sales messaging."

One of the most important capabilities of Solution Selling® Messenger™ is its ability to dynamically generate situation specific Solution Selling® job aids including Solution Messaging Cards, Pain Chains®, Pain Sheets®, Key Player’s Lists, Reference Stories, and Evaluation Plans along with other messaging outputs as an automatic byproduct of the positioning and messaging process. Unlike document-based messaging approaches, these guides can be configured and generated in real time by pain, solution, market, stakeholder, business impact, or competitor, as well as any combination thereof. 

According to Bob Schmonsees, “The lack of effective solution-centric messaging is the biggest factor driving the marketing disconnect with sales. Solution Selling® Messenger™ solves this problem by providing front line marketing professionals with a proven process and efficiency through technology enablement. As a result, you have just-in-time, sales ready messages that enable salespeople to have effective problem solving conversations with their prospects and customers.”

To find out more about Sales Performance International’s Solution Selling® Messenger™, please visit: www.spisales.com/solution-marketing.aspx. 

About Sales Performance International

Sales Performance International (SPI) is a global sales training and performance improvement firm dedicated to helping the world’s leading corporations drive measurable and sustainable revenue growth and operational sales performance improvement.

Founded in 1988, SPI has been the leader in helping global companies successfully transition from selling products to marketing and selling high-value solutions. With extensive sales performance expertise, deep industry knowledge, global resources and a proven track record, SPI collaborates with clients to deliver strategic, operational and tactical solutions.

SPI is the exclusive owner of the Solution Selling® Suite, an integrated, end-to-end training and professional development platform for sales professionals, managers, and marketers. SPI has assisted more than 900,000 sales and management professionals in more than 50 countries and 14 languages achieve higher levels of performance. SPI has developed solutions and services for several key industry segments including: technology, professional services, financial services, telecommunications, and manufacturing.

SPI clients include: Compuware, Dell, Emerson Process Management, IBM, Manpower, Microsoft, Office Depot, Parker Hannifin, and Verizon. For more information, visit www.spisales.com.